Customer Hall of Shame #1

Customer Hall of Shame #1
Blue = Customer
Purple = employee
Italics = Thoughts. Things that have to be kept within the confines of my mind but I really wish I could let them out

Section: Children's
Sex: Female
Age: Unknown
Mode of Transaction: Telephone
Incident:
"Hi. I'm looking for books for and 8 year old on Synagogues in China"
"Synagogues in China? I'm sorry. I don't think we have any children's books on that subject" Is this lady for real?
"Well, can you check?"
"Ma'am I know we don't have any books for children specifically about synagogues in China, or even on Judaism in China. Do you have any titles in mind? If there is a particular book you are looking for I can try to see if I can order it for you."
"Uuuch (sound of irritation in throat). No I don't know of any. You really don't have anything?"
"No. I'm afraid that Synagogues in China is not a very common topic, particularly for children. We have books on China and books on Judaism but nothing about Judaism in China."
"Well. Can't you look something up?"
-Searching on Amazon and Google. Only two or three ADULT books that look like sociological studies that have been published by university presses- "I've tried to look that subject up online but there are very few books about this subject and all of them appear to be for adults."
"Really? Well. I guess I'll have to take my business elsewhere."
You do that lady. You do that.